Support
For help with Canvas Enhancer, start with the common questions below. If you need further assistance, email us directly.
Email: support@canvasenhancer.com
Common questions
The toolbar is not showing up in Canvas.
Make sure the extension is enabled in your browser. Open edge://extensions (Edge) or chrome://extensions (Chrome), find Canvas Enhancer, and confirm the toggle is on. Then reload your Canvas page. The toolbar appears at the top of Canvas pages when you are signed in as a teacher or instructor.
Does Canvas Enhancer work on my school's Canvas site?
Canvas Enhancer works on any Canvas LMS site hosted on instructure.com, canvas.com, or canvaslms.com. If your school uses a custom domain, the extension may not activate. Contact support with your Canvas URL and we can look into it.
Is student data collected or stored?
No. Canvas Enhancer does not collect or store student data. AI features send only the content you are actively working with — a submission you are grading or instructions you provide — to generate a response. No gradebook data, student names, or submission history are stored on any server.
How do I uninstall the extension?
Open edge://extensions (Edge) or chrome://extensions (Chrome), find Canvas Enhancer, and click Remove.
Still need help?
Email support@canvasenhancer.com and include your Canvas site URL, a description of the issue, and your browser version. We typically respond within one business day.